Openreach Business Standard Launch - 1 June 2025

Upcoming Changes to Openreach Business Installations – June 2025

If you're a business planning a new broadband service or switch, Openreach is updating how installations are handled for services like SOGEA and FTTP. These changes come into effect on 1 June 2025.

What’s Changing?

• Properties will now be assigned a minimum installation level: Standard, Premium, or Advanced.

• If the wrong level is booked, the system will either auto-correct it or request confirmation from the provider.

• You’ll be charged based on the final level of installation—not what was initially requested.

Installation Types Explained

• Standard - Basic install – suitable for most residential homes

• Premium - Additional setup – usually for business sites

• Advanced - Complex installations – e.g. for hospitals, prisons, universities

What If the Wrong Type is Ordered?

• If it's one level too low, it will be auto-upgraded and you'll be notified.

• If it's more than one level too low, the order will be paused, and you'll be asked to confirm or correct it within 15 days.

How to Check?

We can check your property's classification for you and make sure the correct engineer visit is booked from the start. If needed, we’ll help request a correction or SEE TABLE BELOW

Need help? Contact our team today and we’ll guide you through the new process and make sure your installation is booked correctly.

SVR Mapping Table – Sample

Code	Classification	Primary	Secondary	Tertiary	Min. SVR
C	Commercial	Commercial	Commercial general		Premium
CA	Agricultural	Commercial	Agricultural		Premium
CA01	Farm / Non-Residential Associated Building	Commercial	Agricultural	Farm / Non-Residential Associated Building	Advanced
CA02	Fishery	Commercial	Agricultural	Fishery	Advanced
CA02FF	Fish Farming	Commercial	Agricultural	Fishery	Advanced
CA02FH	Fish Hatchery	Commercial	Agricultural	Fishery	Advanced
CA02FP	Fish Processing	Commercial	Agricultural	Fishery	Advanced
CA02OY	Oyster / Mussel Bed	Commercial	Agricultural	Fishery	Advanced
CA03	Horticulture	Commercial	Agricultural	Horticulture	Advanced
CA03SH	Smallholding	Commercial	Agricultural	Horticulture	Advanced
CA03VY	Vineyard	Commercial	Agricultural	Horticulture	Advanced
CA03WB	Watercress Bed	Commercial	Agricultural	Horticulture	Advanced
CA04	Slaughter House / Abattoir	Commercial	Agricultural	Slaughter House / Abattoir	Advanced
CB	Ancillary Building	Commercial	Ancillary Building		Advanced
CC	Community Services	Commercial	Community Services		Advanced
CC02	Law Court	Commercial	Community Services	Law Court	Advanced
CC03	Prison	Commercial	Community Services	Prison	Advanced
CC03HD	HM Detention Centre	Commercial	Community Services	Prison	Advanced
CC03PR	HM Prison Service	Commercial	Community Services	Prison	Advanced
CC03SC	Secure Residential Accommodation	Commercial	Community Services	Prison	Advanced
CC04	Public / Village Hall / Other Community Facility	Commercial	Community Services	Public / Village Hall / Other Community Facility	Advanced
CC04YR	Youth Recreational / Social Club	Commercial	Community Services	Public / Village Hall / Other Community Facility	Advanced
CC05	Public Convenience	Commercial	Community Services	Public Convenience	Advanced
CC06	Cemetery / Crematorium / Graveyard. In Current Use.	Commercial	Community Services	Cemetery / Crematorium / Graveyard. In Current Use.	Advanced
CC06CB	Columbarium	Commercial	Community Services	Cemetery / Crematorium / Graveyard. In Current Use.	Advanced

This is a preview of the full SVR mapping dataset. Contact us to view the complete list.