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Backup & Disaster Recovery

Your data, protected.
Wherever it lives.

Enterprise-grade backup covering Microsoft 365, SharePoint, Teams, email, file systems and virtual machines — hosted across three SOC 2 certified Equinix data centres in the UK.

Why most businesses aren't as protected as they think

Microsoft 365 does not back up your data

This surprises a lot of people. Microsoft's responsibility is to keep the service running — not to recover your data if it's accidentally deleted, overwritten, corrupted by ransomware, or lost when a staff member leaves. Their own documentation recommends using a third-party backup solution.

The same applies to SharePoint, Teams conversations and channels, and your Exchange Online email. Without a dedicated backup, data deleted from Microsoft 365 is gone within 30–90 days — sometimes permanently, with no way to recover it.

What we back up

Microsoft 365 — mailboxes, calendars, contacts, OneDrive files, SharePoint sites and document libraries, Teams messages, channels and files. Every user, every mailbox, every site — continuously protected.

File systems — on-premise file servers, NAS devices and shared drives, backed up automatically and stored securely off-site. No more relying on someone remembering to run a backup drive.

Virtual machines — full VM backups including operating system, applications and data. Whether you run Hyper-V, VMware or a cloud-hosted VM, we protect the whole machine so you can restore it quickly and completely if something goes wrong.

Local copy and cloud — both, always

We follow the 3-2-1 backup principle: three copies of your data, on two different media, with one copy off-site. In practice that means a local copy for fast restores, and cloud copies replicated across our data centres — so if your office burns down, your data is still safe and recoverable.

Not just backed up — actually tested

A backup you've never tested is a backup you can't rely on. We run automated restore tests and provide regular reports confirming your backups are working, your data is intact, and your recovery time objectives are achievable. You don't have to take our word for it — you get the evidence.

Infrastructure you can trust

SOC 2 certified data centres

SOC 2 is the gold standard for cloud data centre security — independently audited controls covering security, availability, confidentiality and privacy.

Equinix data centres — Manchester, Leeds & London

Equinix operate some of the most secure, resilient data centres in the world. Your backups are hosted and replicated across three UK sites — so no single event, outage or disaster can affect all your copies simultaneously.

Three-site UK replication

Manchester, Leeds and London. Geographically separated, independently powered and connected. Your data survives a regional outage, a power failure, or a physical disaster at any single site.

What’s covered

  • Microsoft 365 mailboxes & email
  • SharePoint sites & document libraries
  • Microsoft Teams messages, channels & files
  • OneDrive for Business
  • File servers & NAS devices
  • Virtual machines (Hyper-V, VMware, cloud)
  • Local copy for fast restores
  • Cloud copy replicated across 3 UK data centres

Where your data is stored

Three sites. Always replicated. Always available.

Your backups don't live in one place. They're replicated in real time across three geographically separated Equinix data centres — Manchester, Leeds and London.

North West

Tier 3 data centre

SOC 2 Certified

Yorkshire

Tier 3 data centre

SOC 2 Certified

London

Tier 3 data centre

SOC 2 Certified

What three-site replication means in practice

If Manchester has a power outage, your data is still intact and accessible in Leeds and London. If a cyber attack targets one data centre, the other two are unaffected. For businesses with compliance requirements — dental practices, regulated industries, public sector — multi-site replication is increasingly expected, not optional.

Who benefits most

Right for every organisation. Essential for some.

Dental & healthcare practices

Patient records, X-rays and imaging data must be retained for years and protected to strict standards. Our backup covers R4, CS Imaging and EXACT data — and meets GDPR and NHS DSP Toolkit requirements.

Microsoft 365 businesses

If your business runs on Teams, SharePoint and Exchange Online, you need a backup that Microsoft itself doesn't provide. We protect everything — and can restore a single email or an entire mailbox in minutes.

Manufacturing & industrial

Operational data, engineering files, compliance documentation and virtual machines running process systems. We understand environments where data loss isn't just inconvenient — it affects production.

Public sector & education

Schools, councils and public bodies face strict data retention obligations. Our SOC 2 infrastructure and documented restore testing helps meet audit and compliance requirements.

Standalone service

You don’t need to switch your IT provider.

Our backup solution works alongside your existing IT setup. If you're happy with your current IT support but want a better backup — or you've discovered your current backup isn't working properly — we can take that over without touching anything else.

1

We review what you have

A quick look at your current backup setup — what's covered, what's not, when it was last tested. Most of the time this reveals gaps people didn't know existed.

2

We propose what you need

Based on your data volumes, retention requirements and recovery objectives. No upselling, no unnecessary complexity.

3

We set it up and hand you the keys

Full deployment, documentation and a first restore test. Then regular automated reports so you always know your backups are working.

Not sure if your backups are actually working?

Call us on 01429 818332 — we'll review your current setup for free and tell you honestly what's protected and what isn't.

Get a free backup review →